Aquila Forno

Aquila Forno

[Little Falls NJ – November 12, 2021 5:05pm]

This is/was really a great small place in Little Falls NJ. Unfortunately after years of going there, every time we went the quality diminished.  We always expect prices to go up, but the portions and quality went downhill.  On our last visit, we purposely made reservations. It was a very special day for my wife and I. I told them that. However, when we got there a few mins after 5pm, someone else who go there literally seconds before us, without any reservations, got our choice table. The hostess just told us to sit a table we did not care for. We told her that, and I told asked if we could move. The other tables were to seat 4, and the owner soon interrupted and said “we have it all mapped out”. We purposely made a reservation so that neither of us had to sit in a middle table and be constantly bumped as people walked by in this very very small space. Ironically, the table we wanted to sit at, did not get filled until we were leaving, and it was only a party of 2, not 4.  The couple that got our table/spot got their food almost immediately. We waited 30 minutes or more, and the pizza was not fully cooked. Very disappointed on what otherwise should have been a very happy occasion after a long hard day for us.

Take a look at the portion we were served on our last visit (left) compared to that from a few months back (right).  2 mere slivers of roasted peppers, 4 olives, and 2 hot peppers. Its half the portion for a higher price. I totally get restaurant economics, but 2 olives and hot peppers from a jar are literally pennies. How much did they save/earn by serving something like this? Not one but 1/4 of an artichoke heart cut in half?  Really? 4 pieces of cheese the year before, this time around 2 smaller pieces, but 2 different so my wife and I had to actually “cut” the other cheese in half to taste the difference and share.  Look at the difference in the quality of meat. Shameful.

Unfortunately, it seems to be a recurring theme. An establishment know they have a great product, but soon they start treating people like its a privilege to dine there and they are doing you a favor by serving you.  Remember the Soup Nazi episode of Seinfeld?  It was not that extreme, but dining out is a big deal for us. If we are not comfortable or treated right, we might as well go to someplace else. And, we will, because there is nothing worse than not being treated right when you are spending money and not being treated like a true “guest” in someone’s establishment. It just ruins whatever food would normally be way above par.